Ticket resale in Australia: the rules, price caps and safe places to sell
· 7 min read · By eventflo
Can you resell a ticket in Australia, and for how much? Where a state cap applies, it is generally up to 10% over the original price, but only for events with a resale restriction, declared events in Victoria, or Stadiums Queensland venues. What the 10% is measured on changes from state to state and platform to platform, so the safest price is what you paid.
This guide is for punters selling a ticket they can't use, not for flipping.
Can you resell tickets in Australia, and what are the state price caps?
We found no single national price cap: the ACCC describes price caps as something state and territory governments have introduced. What does apply everywhere is a national information standard: since 1 October 2022, websites that exist only to resell tickets must say they are a resale service, not an authorised seller, and show the total price from the authorised seller. It covers all events hosted or located in Australia, but NT Consumer Affairs says it does not apply to private sales through online marketplaces.
Here is what each state's own official pages say (checked 1 November 2026):
| State | Cap | Measured against | Which events | Agency |
|---|---|---|---|---|
| NSW | Up to 10% of the original ticket price | Original retail price plus transaction costs such as booking and delivery fees and card surcharges | Sporting or entertainment events at NSW venues that have a resale restriction | NSW Fair Trading |
| Vic | 10% above face value | Face value, the original price displayed on the ticket. The FAQ also says it is an offence to resell for more than 10% above the purchase price paid, even where dynamic pricing set that price | Declared events only, under the Major Events Act 2009 | Dept of Jobs, Skills, Industry and Regions (DJSIR) |
| Qld | 10% above the original price | Original ticket price | Ticketed events at Stadiums Queensland venues, such as Suncorp Stadium and The Gabba; the Qld Government page refers to major Queensland venues | Stadiums Queensland / Qld Government |
| SA | 110% of the original supply cost | Original supply cost of the ticket | Sporting or entertainment events with a resale restriction | Consumer and Business Services (CBS) |
| WA | 10% above the original ticket price | Original ticket price | Events in WA with a resale restriction | WA Consumer Protection |
A resale restriction is a ticket term that limits or bans resale. For Victoria, the declared list changes and includes some festivals, so check the DJSIR ticket scalping page for your event. Rules change, so check the agency before you list.
For the ACT, Tasmania and the NT, we couldn't find a state cap on official pages (checked 1 November 2026). That is not the same as saying nothing applies: ask the local consumer agency.
One penalty to know about: in NSW the maximum for an individual is $22,000, and the organiser can cancel a ticket resold in breach and refuse entry (NSW Fair Trading, checked 1 November 2026).
Why the definition of price matters
The caps measure different things. Each wording below is from the named platform's or agency's own page as read on 1 November 2026. Example, with made-up prices: you pay $100 for a ticket plus a $12 booking fee, so $112 leaves your account.
- Ticketmaster's wording: its Australian resale page caps the total at 110% of the original price you paid, excluding booking fees. Our arithmetic: that is $110, and the resale seller fee comes out of that. You are $2 behind before the seller fee.
- NSW Fair Trading: it is an offence to resell a ticket for more than the original retail price, plus transaction costs such as booking fees, ticket delivery fees and credit card surcharges, up to a maximum of 10% of the original ticket price. Its advertising rules say the asking price must be no more than 10% above the original ticket cost. The page gives no worked example with a booking fee, so ask NSW Fair Trading before you list at the top of the range.
- Tixel's wording: its help page counts fees in face value. It sets a default cap of 10% above it in Australia, which it can change for a particular event; the page was last updated in 2021. Our arithmetic: 10% of $112 is $11.20, so up to $123.20.
Same ticket, three different wordings. Read how your platform and state define the price before you list.
Where can you sell your tickets?
Start with a mate: transfer it at what you paid, inside the original ticketing account, and get paid first. For anyone else, here is what each company's own help pages said on 1 November 2026:
- Ticketek Marketplace: tickets can only be sold up to the original face value, and there are no fees for listing or selling. Sellers need to live in Australia and have an Australian bank account, and payments are made within 30 business days after the event.
- Ticketmaster Australia: the seller sets a total price, including the resale seller fee, capped at 110% of the original price paid, excluding booking fees. Listings are removed about 4 hours before the event everywhere except WA, where it is about 7 hours. We couldn't find the seller fee amount on the pages we checked, so ask Ticketmaster.
- Moshtix: you can list at up to 110% of the original price, excluding transaction fees, delivery fees and optional upgrades. Resale isn't available for all events. When a ticket sells, a new barcode is generated and the old one stops working.
- Oztix: its FAQ says that if you sell through an auction site, trading post or social media forum, Oztix won't object at no more than face value, and that the promoter may have a different policy. Its terms say Oztix may charge a resale fee, with no amount stated. It recommends reselling through Tixel.
Tixel is a fan-to-fan resale site with its own cap, covered above.
Victoria's DJSIR recommends avoiding auction platforms for reselling, because a bid can push the sale over the 10% limit.
How to hand over a ticket without getting burned
- Use the official transfer, not a screenshot or PDF. A screenshot can be sent to two people.
- Wait for the money to arrive before the ticket moves. A screenshot of a payment is not a payment.
- Be wary of bank transfers from strangers. They can be disputed, and you can't claw back a ticket already sent.
- Keep the listing, messages and payment record until after the event.
If you're on the buying side, the sister guide covers it: Is Viagogo legit? How to buy resale tickets safely.
What if the event won't let you resell?
Check the terms you agreed to at purchase. If resale isn't allowed, don't list it anyway, because a ticket refused at the gate is a bad outcome for you and the buyer. Ask the ticketing company or promoter about a transfer or name change, and get the answer in writing before you take anyone's money.
Checklist: before you list your ticket
- I know exactly what I paid, fees included.
- I have read the event's ticket terms on resale and transfer.
- I have checked my state's agency, or the ticketing company's resale page.
- My asking price is within the cap that applies, measured the way that cap measures it.
- I know the seller fees and what I'll actually receive.
- I'll deliver by official transfer, not a screenshot.
- I'll be paid before I send the ticket.
- I'll remove the listing everywhere else once it sells.
Where eventflo fits
If you're selling a ticket to an eventflo event, resale runs through FloMarket, eventflo's fan-to-fan resale marketplace. Public listings for tickets bought on an earlier tier are automatically priced just below the current release.
Promoters can also use private resale links with a price band per ticket type, resale windows and a cap on transfers. The promoter's booking fee also applies to tickets resold through FloMarket.
If you run events and want to stop tickets turning up on the wrong sites, see how to stop scalpers reselling your tickets.
Frequently asked questions
Is it legal to resell tickets in Australia?
Yes, within limits that vary by state: caps of about 10% over the original price apply to events with a resale restriction in NSW, SA and WA, to declared events in Victoria, and to Stadiums Queensland venues in Queensland (checked 1 November 2026). We couldn't find a state cap on official pages for the ACT, Tasmania or the NT.
How much can you sell a concert ticket for?
The safest answer is what you paid. Where a cap applies it is generally 10% above the original price, but what that is measured on differs by state and platform. Ticketek Marketplace caps resale at face value.
What is the safest way to sell tickets you can't use?
Transfer the ticket to someone you know at what you paid, inside the original ticketing account, and get paid before you send it. For strangers, use the ticketing company's own resale page, which sets the price rule and delivers the ticket for you.
Can I sell my Ticketek tickets on another site?
Ticketek's own Marketplace caps resale at face value, and any state cap that applies to your event applies wherever you list. Whether another site is allowed depends on your event's ticket terms, so read those first.
Can I transfer a digital ticket to someone else?
Often yes, through the ticketing company's own resale or transfer tool. Moshtix says a new barcode is generated when a resale ticket is bought, which invalidates the previous ticket.