TryBooking fees in Australia (2026): ticket fee, processing fee and who pays
· 5 min read · By eventflo
Prices checked 2 October 2026. Every TryBooking figure below comes from TryBooking's own pages, listed under Sources at the bottom. Where they don't spell something out, we say so.
TryBooking fees are two charges, not one: a small flat ticket fee and a percentage processing fee. That's different from platforms that charge one combined rate, and the split matters because, by default, you and your buyer each pay one of them. Here's how TryBooking fees work in Australia and what they come to on real tickets.
TryBooking fees in Australia: the published rates
TryBooking's help centre and pricing page list the same Australian fees for bookings made on events:
- Ticket fee: $0.50 per ticket, or $0.15 if the ticket is $5.00 or less. Charged to the ticket buyer by default.
- Processing fee: 2.5%. Charged to the event organiser by default, or passed on to the buyer.
Free events cost nothing. TryBooking says it's "free for free events", and tickets priced or discounted to $0.00 have no fees charged.
Fundraising pages are separate: a 2.5% donation fee, charged to the fundraiser by default.
Who pays: the default split
"By default the processing fee is paid by you, the event organiser and the ticket buyer pays the ticket fee."
You can change that in your account. It's an account-wide setting, so a change applies to all your events and fundraising pages, and only to bookings that start after you save it. Only an account owner or finance user can change it.
Two things to know:
- You can pass the processing fee on to the buyer, or absorb the ticket fee too, so you take on both.
- If you use your own Stripe Connect as the payment processor, TryBooking says the Stripe fees can't be passed on to the buyer.
Surcharges on top
On Australian events, TryBooking's help centre also lists a 1% surcharge for foreign cards and a 0.5% surcharge for PayPal transactions, both charged to the ticket buyer. TryBooking explains that Australia's ban on credit card surcharges, which it says starts 1 October 2026, applies to Australian residents and to the Visa, Mastercard, American Express and eftpos networks, which is why it says these two still apply. If you sell to interstate or overseas punters, check what your checkout shows.
TryBooking fees on real ticket prices
This is our arithmetic on TryBooking's published rates. Fee = ticket fee ($0.50) + processing fee (ticket price × 2.5%). We've assumed the 2.5% applies to the ticket price; TryBooking's pages don't state the base, so confirm with their calculator before you rely on a number. Surcharges are left out.
| Ticket price | Ticket fee (buyer, default) | Processing fee 2.5% (you, default) | Total fees |
|---|---|---|---|
| $20 | $0.50 | $0.50 | $1.00 |
| $35 | $0.50 | $0.88 | $1.38 |
| $50 | $0.50 | $1.25 | $1.75 |
| $80 | $0.50 | $2.00 | $2.50 |
| $150 | $0.50 | $3.75 | $4.25 |
On the defaults, a $50 ticket costs your buyer $50.50 and you receive $48.75 (our arithmetic: $50 − $1.25). Pass the processing fee on and the buyer pays $51.75 and you keep $50.
Sell 500 tickets at $50 on the defaults and the processing fee is 500 × $1.25 = $625 out of your pocket.
What TryBooking says you can't do
Two limits worth knowing before you commit:
- You can't add your own fee on top. TryBooking's FAQ: "No, it is not possible to charge additional fees on top of the ticket price."
- TryBooking isn't a resale marketplace. Its FAQ answers "Can I resell event tickets on TryBooking?" with "No, TryBooking is an event ticketing platform made for event organisers looking to sell tickets for their events." If you want an official resale option for your punters, check how you'd get one. See how to stop scalpers reselling your tickets.
What you get for it
TryBooking's pricing page says "All features included", with no tiers, and lists entry scanning software, custom seating plans, custom forms, online gift certificates, multi-user accounts and cash payment processing. It also says "There are no sign-up or account maintenance fees, nor any lock-in contracts", and that the same fees apply to not-for-profits as everyone else.
One thing we couldn't pin down: the pricing page carries a "GST inclusive" label in a features list, but doesn't say which fee it refers to, so we haven't stated how GST applies to the fees above.
Where the fee goes
On TryBooking, both the ticket fee and the processing fee are TryBooking's charges. If you want a booking fee that funds your event instead, you need a platform where you set it and keep it. eventflo works that way: you can add your own booking fee and/or transaction fee on top (A$0.10 to A$10.00 each) and keep 100% of both, and your booking fee applies on FloMarket resales too. eventflo's own fee is 2% of the ticket price (minimum $1, maximum $5, GST inclusive), paid by the organiser. Our arithmetic: a $50 ticket is 2% = $1.00.
How TryBooking compares
On the published rates it's the cheapest of the big three on a $50 ticket in our arithmetic, but who pays what changes the picture. See Ticketing fees in Australia compared for all five platforms, or the head-to-heads: TryBooking vs Eventbrite and Humanitix vs TryBooking.
Thinking about moving a show over? Have a chat with us. No pressure, no slides.
Sources
Checked 2 October 2026.
- TryBooking: how much does it cost to use TryBooking: fees, surcharges.
- TryBooking pricing: fees, who pays, free events, no sign-up fees.
- TryBooking: passing on or absorbing fees: account setting, Stripe Connect.
- TryBooking: sell tickets online: no extra fees on top, no resale.
Frequently asked questions
What are TryBooking fees in Australia?
TryBooking's help centre lists two fees for Australian events: a $0.50 ticket fee (or $0.15 for tickets of $5.00 or less), charged to the ticket buyer by default, and a 2.5% processing fee, charged to the event organiser by default. Checked 2 October 2026.
Does TryBooking charge fees for free events?
No. Asked whether TryBooking is free for free events, its pricing page answers 'Yes', saying it supports communities 'through allowing event organisers to create free events on our platform at no cost.' Tickets priced or discounted to $0.00 have no fees charged.
Who pays TryBooking fees, the organiser or the buyer?
Both, by default. TryBooking says 'By default the processing fee is paid by you, the event organiser and the ticket buyer pays the ticket fee.' You can change who pays what in your account settings, and the change applies to all events on the account.
Does TryBooking charge a monthly or sign-up fee?
TryBooking's pricing page says 'There are no sign-up or account maintenance fees, nor any lock-in contracts. Fees are only incurred when a paid transaction is processed through your event.'
Can I add my own booking fee on TryBooking?
TryBooking's FAQ says 'No, it is not possible to charge additional fees on top of the ticket price.'
Does TryBooking charge extra for PayPal or foreign cards?
Its help centre lists a 1% surcharge for foreign cards and a 0.5% surcharge for PayPal transactions on Australian events, both charged to the ticket buyer.